The Registered Nurse (Case Management Program Manager) will oversee all transition activities and the coordination of care and services for OEF/OIF service members and Veterans treated at the facility. Their health care and psychosocial problems and needs are complex and require a high degree of clinical oversight and creative problem solving. You will facilitate efficient and appropriate delivery of services across episodes of care within the Medical Center, CBOCs, and Mental Health Services. You will plan, develop, implement, and evaluate the facility OEF/OIF Program to ensure continual quality improvement and excellence in customer service. You will develop a system to identify OEF/OIF patients served by the facility and those in the catchment area not currently seen. Serve as the facility point of contact for all inquiries regarding seamless transition of OEF/OIF Veterans and as point of contact for OEF/OIF service members and Veterans seeking health care from the facility. Oversee or work closely with facility care management teams to include nurse and social work case managers, the Visual Impairment Services Team (VIST) Coordinator, the Spinal Cord Injury (SCI) Coordinator and the Women Veterans Program Manager. You will ensure OEF/OIF Veterans receive comprehensive preventive mental and physical health evaluations. Develop procedures for referrals between the VA medical center, Military Treatment Facilities and/or community hospitals that promote appropriate and timely inter-facility transfers. You will coordinate psychosocial evaluation, assessment, and periodic reassessments of OEF/OIF patients served, which provides a comprehensive database to identify psychological, social, and vocational needs and the appropriate treatment and services to be provided. You will manage, coordinate, and be accountable for the provision and overall effectiveness of care management , family support services, and referrals for prosthetic appliances and home equipment for OEF/OIF service members and/or Veterans. Work Schedule: Full-time Monday thru Friday, 7:30 am-4:00 pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.