The facility provides care to approximately 82,000 veterans in the midlands and upstate SC. CBOCs are located in Anderson, Greenville, Spartanburg, Florence, Orangeburg, Sumter, and Rock Hill, and provide primary care, mental health, and telemedicine services. Dorn VAMC is affiliated with the University of South Carolina (USC) School of Medicine and provides teaching services for students and residents. The Health Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care and delivery site (VA Medial Center, CBOC, VA Outreach Clinic, etc.), with duties that require travel. Primary responsibilities of the incumbent includes: Supporting clinical telehealth encounters for both the patient and provider locations by serving as the tele-presenter within scope of practice; Functioning as an imager and clinical data manager for telehealth store and forward applications; Managing real time clinical telehealth events, providing established instructions for patients, and providing technical and administrative support of telehealth operations; Providing technical support to end-users; Scheduling simple and complex intra-facility and inter-facility telehealth appointments; Installing, configuring, maintaining, and troubleshooting technology, and performing a variety of program support duties as assigned; Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment; Screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care; Arranging and completing test video calls with Veterans to prepare the Veteran for clinical encounters using telehealth technologies; Completing other duties as assigned. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm (subject to changed based on agency needs) Financial Disclosure Report: Not required
Internal Number: 599629200
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.