Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.

U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Behavioral Health Technician - Duke University Health System

General Description

Perform a variety of routine activities to provide physical and psychological care to patients with psychiatric disorders.

Duties and Responsibilities of this Level

• Observe patients and assesses progress on daily basis; report significant changes in patients' condition and/or behavior to supervising RN
• Interact with patients on a one to one basis providing recreational or social activities and reinforce patient teaching
• Assist patients in activities of daily living including making beds, bathing, personal hygiene, feeding and dressing
• Assist patients with position changes, range of motion exercises, transfers and walking.
• Provide care and monitoring of patients in seclusion and/or restraint
• Provide protection and control for patients as required to ensure patient safety in the facility.
• Participate in restraining combative patients as necessary
• Ensure compliance with safety and infection control guidelines including universal precautions for self and patients
• Participate in staff discussions to assess, coordinate and execute patient care
• Maintain a clean, neat and safe work environment; activities may include but not be limited to tidying room, cleaning equipment, changing bed linens, restocking work areas, keeping rooms and hallways clear of debris, etc
• Practice proper safety techniques in accordance with hospital and departmental policies and procedures: immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injuries to manager
• Participate in review of activities and processes for work area; assist in implementing changes to effect continual improvement in services provided; comply with regulatory and legal requirements
• Assist in organizing and conducting recreational activities
• Interact with patients on a one to one as well as small group basis; assist patients in planning how the treatment plan can be optimally utilized for their benefit
• Perform other related duties incidental to the work described herein
• Meet DUHS credential to perform analysis of blood glucose from finger sticks and report findings to nurse
• Complete quality control measures for this equipment. Participate in specimen collection according to test requested
• Is responsible for patient identification, specimen labeling, and collection verification
• Instruct patients in collection and preservation of urine, sputum and stool samples for analysis
• Obtain and record vital signs, intake and output amounts or other measures as delegated within 90 days of employment

Required Qualifications at this Level

Education: Graduation from high school or GED.

Experience: At least 2 years of experience working with groups of patients in an inpatient setting or specialized experience with a predominate diagnosis cluster of the patients served.

Licensure, and/or

Certification:

Listing on the Nurse Aid Registry of North Carolina ( if not currently listed Listing on the Nurse Aid Registry of North Carolina, must complete within 1 year of employment)

Or

Certification as a Substance Abuse Counselor in North Carolina,

Or

Certification as an Emergency Medical Technician in North Carolina,

Or

Certification as a Behavioral Health Technician by The Academy of

Addiction Professionals or American Medical Certification Association

CPI certification strongly preferred

Knowledge, Skills and Abilities

• Knowledge of special procedures that are applicable to work performed
• Knowledge of procedures and techniques involved in administering routine treatments to patients
• Knowledge of sanitation, personal hygiene, infection control, and basic health and safety precautions applicable to work in a health care environment
• Knowledge of specimen collection, storage and transport
• Knowledge of behavioral principles and individual responses to stressors
• Ability to establish and maintain effective working relationships with patients and hospital staff
• Ability to work with, express sensitivity and understanding, and secure the cooperation of patients, including maintaining sympathetic attitude towards patients
• Ability to keep calm in stressful situations
• Ability to maintain routine records and prepare reports
• Ability to recognize patients in emergency states and seek appropriate assistance
• Ability to maintain confidentiality and other patient rights
• Ability to understand, follow and communicate/relate oral and written instructions and pertinent information accurately
• Ability to apply proper body mechanics and safety individuals in didactic or recreational groups

Distinguishing Characteristics of this Level

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas--an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.