The Director of Social Services monitors and evaluates the quality and appropriateness of social services delivered in the hospital, in accordance with accepted standards of practice, various regulatory agency guidelines, and Fremont Hospital Clinical Services policies and procedures. Monitors and evaluates social services through periodic check of psychosocial assessments performed by hospital and allied health professional staff, monitoring the delivery of social services by Fremont Hospital Case Managers, monitoring multidisciplinary treatment team process; monitoring discharge planning and community resource referral. Assures that Clinical Services Policies and Procedures Manual are kept current in areas relating to Social Services and that all governing and regulations standards are met. Works closely with the Chief Nursing Officer to ensure that a standard of excellence is maintained. Provides 24 hour oversight and responsibility for the Social Services Department.
Education: A Master's degree from an accredited college or university in social work, mental health or a related field is required.
Experience: Four years direct clinical experience in a psychiatric or mental health setting and two years of experience in the provision a direct clinical supervision of clinical staff. Experience in patient assessment, family motivation, treatment planning and communication with external review organizations or comparable entities are required. Must have strong clinical skills and utilize sound clinical judgment.
Licensure & Certifications: Masters prepared with current and active license: LCSW is required. If not currently licensed, must be actively pursuing licensure. Certification in supervision of interns is strongly preferred.
Additional Requirements: CPR with AED (CPR/AED) certification must be current and presented to Human Resources upon hire. You must successfully complete the Fremont Hospital's non- violent Crisis Prevention Intervention (CPI) training course within 90 days of employment and prior to assisting with preventative intervention measures. You may be required to work overtime and flexible hours. Displayed leadership, ownership and dedication to superior quality care.
JOB DESCRIPTION AND PERFORMANCE EVALUATION
The below statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees classified on this job.
□ Job Description:
I have reviewed and received a copy of the job description and understand how I will be evaluated on my Performance Evaluation
□Performance Evaluation (complete the self-evaluation):
I have reviewed this document, discussed its contents with my manager and had the opportunity to make written comments. I have received a copy of the job description / performance evaluation, and my signature indicates my understanding and acceptance of its contents.
KNOWLEDGE, SKILLS, AND ABILITIES
THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.
Knowledge of case management techniques.
Knowledge of patient assessment,
Knowledge of family motivating treatment planning techniques.
Knowledge of external review organizations (i.e. managed care, Medicare, Medicaid, state gatekeep for Medicaid).
Knowledge of complex patient care planning.
6. Knowledge and utilization of crisis intervention techniques.
7. Knowledge of payer resources and financial planning.
8. Excellent leadership and negotiation skills.
9. Excellent customer relation skills.
10. Excellent organizational and interpersonal communication skills.
11. Skill in interacting with multiple individuals with diversified roles and perspectives.
12. Knowledge of all code procedures.
Knowledge and training in Non-Violent Crisis Intervention (CPI).
Knowledge and training in CPR
Knowledge of Mental Health and Child & Adult Abuse/Neglect/Maltreatment laws.
Knowledge of admission and discharge procedures.
Knowledge of charting requirements.
Skill in organizing, prioritizing and delegating workloads to meet deadlines.
Skill in telephone etiquette, customer service and paging procedures
Effective oral and written communication skills
Ability to communicate effectively with patients, families, visitors and co-workers
Ability to adhere to safety policies and procedures.
Ability to use good judgment and to maintain confidentiality of information
Ability to work as a team player.
Ability to demonstrate tact, resourcefulness, patience, ownership and dedication
Ability to accept direction and adhere to policies and procedures.
Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult, and geriatric).
Ability to participate in all aspects of patient care management
Ability to meet deadlines for assigned activities.
Ability to work in a fast-paced environment.
Ability to react calmly and effectively in emergency situations.
Knowledge of group dynamics.
Knowledge of psychiatric and personality disorders.
Knowledge of the implementation of milieu management and therapeutic interaction.
Knowledge of facility policies & procedures.
Working knowledge of LPS, Patients' Rights and DHS requirements.
Working knowledge of JCAHO & CMS regulations and standards.
Strong leadership and mentoring skills.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN THAT THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE-BY-CASE BASIS.
Ability to stand, sit or walk up to six hours, sit for up to two hours.
Ability to move frequently is required in the delivery of patient care.
Visual acuity is needed for accurate reading of patient charts and for demonstrating activities or assisting patients in activities.
Ability to spend work day in temperatures varying from 60°-85°F.
Ability to occasionally push/pull wheeled carts from 200 lbs. (i.e., chart rack, linen cart, patients).
Ability to frequently lift and carry up to 10 lbs. (i.e. juices, charts, patient's belongings) and occasionally lift and carry up to 100 lbs.
Ability to participate in Non-Violent Physical Crisis Interventions / Code Greens.
Ability to frequently reach above, at or below shoulder height (obtain supplies, reach in cabinets, use refrigerator, access drawers/carts), kneel, bend, stoop, turn, and twist.
Ability to frequently handle, through gross and fine manipulations, simple grasping, twisting and fingering of small objects with both hands.
Ability to discern a variety of odors.
Ability to occasionally handle hazardous/infectious waste.
Ability to work in an environment where the noise level is frequently high.
Ability to work in an environment where chemicals are frequently used for cleaning; where mechanical and electrical hazards may be occasionally present; and where dust, mist and steam are frequently generated in housekeeping tasks.
Ability to work at a rapid pace and tolerate a variety of repetitive tasks.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT AND OTHER WORK AIDE AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.